Information We Gather
To deliver a seamless experience and keep Zest functioning properly, we may collect and process various types of information. Below is a summary of what we may handle:
- Content you provide: Text inputs, uploaded visuals, video assets, saved projects, preference selections, and other materials you submit or create within the app. This information is processed exclusively to generate the results you request.
- Device and usage insights: Certain technical details may be collected automatically, such as app version, device model, operating system, language settings, crash reports, and general usage patterns within the application.
- Support correspondence: When you contact us with inquiries, problems, or suggestions, we may store your email address, your message, and any relevant context needed to assist you effectively.
How We Use Your Information
The data we collect supports a variety of purposes necessary for operating and improving Zest. These include: completing your requests, maintaining service reliability, resolving technical issues, enhancing performance, reinforcing security, identifying misuse, and communicating with you about support matters or important service announcements.
Device Permissions
Certain features within Zest may require access to specific capabilities on your device. We only request permissions when a particular function needs them, and you can usually manage these settings at any time through your device's system preferences. Permissions we may ask for include:
- Photo library: Needed when you want to import, edit, or save images and videos through the application.
- Camera access: Used only when you choose to capture photos or recordings directly from inside Zest.
- Network access: Required for server communication, content generation, app updates, diagnostic checks, and security operations.
- Push notifications: If enabled, they may notify you when your generated content is ready or inform you of service-related updates.
Third-Party Service Providers
Zest may work with external service partners to support various operational needs, including cloud hosting, usage analytics, payment processing, marketing services, diagnostic tools, AI computation, and other infrastructure. Each of these providers operates under its own terms and privacy policies, which govern how they manage information.
Data Retention Period
We retain information only for as long as reasonably necessary to fulfill the purposes outlined in this policy. This includes running the Zest service, protecting security, assisting users, resolving disputes, fulfilling legal obligations, and maintaining standard business records. Certain technical or generation-related data may be stored only on a temporary basis.
Security Measures
We implement reasonable protective measures designed to safeguard information against unauthorized access, alteration, disclosure, or destruction. That said, no method of digital storage or internet transmission is completely secure, and we cannot guarantee absolute protection of your data.
Children's Privacy
Zest is not intended for users under the age of 13, and we do not knowingly collect personal information from children in this age group. If you believe a child younger than 13 has provided personal data to us, please contact us and we will take steps to remove that information from our systems.
Your Choices and Rights
You have several options regarding your information. You can stop using Zest at any time, adjust device permission settings, delete local app data from your device, or reach out to us with any privacy-related questions. Keep in mind that some of these choices may affect the availability of certain features.
International Data Transfers
Information associated with Zest may be transferred to and processed in countries or regions outside of your location. Privacy laws and protections can vary considerably from one jurisdiction to another. By using Zest, you acknowledge that your data may be subject to the laws of the locations where it is processed.
Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our operations, product features, or legal requirements. When significant changes are made, we will make reasonable efforts to notify you through appropriate channels. Your continued use of Zest after the effective date of a revised policy constitutes your acceptance of the updated terms.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at gilbertparkw@gmail.com. We will respond to you as promptly as possible.